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introduction [2022/03/10 16:14] astroadminintroduction [2024/12/12 21:55] (current) astroadmin
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 ====== Issues ======  ====== Issues ====== 
-Please send questions, problems, or issues you encounter to issues at astronomy.nmsu.edu - this will send an email to the department system administrators (currently - Jon H. and Zach E.). +Please send questions, problems, or issues you encounter to astro-issues at nmsu.edu - this will send an email to the department system administrators (currently - Jon H. and Zach E.). 
  
 When you encounter problems - please be a specific as possible and provide any error messages that were displayed. If you do not do this, we will ask for this information as it will provide us a better understanding of the problem and how best to assist.  When you encounter problems - please be a specific as possible and provide any error messages that were displayed. If you do not do this, we will ask for this information as it will provide us a better understanding of the problem and how best to assist. 
  
-====== Policy on personal machines ====== +====== Policy on Personal Machines ====== 
 You are welcomed to of course use your own personal computer (laptop or desktop!). However, since we are not the system admins for your machine, we will not have full control over your computing environment. As such, we will assist you on a "best effort" basis if we are able to with the understanding that our solution might be to use the department's cluster.  You are welcomed to of course use your own personal computer (laptop or desktop!). However, since we are not the system admins for your machine, we will not have full control over your computing environment. As such, we will assist you on a "best effort" basis if we are able to with the understanding that our solution might be to use the department's cluster. 
  
-You are responsible for your own computer! If you are unable to install software on your personal computing environment, it is up to you (not us!) to come up with a solution. We are only responsible for the Linux Cluster in the department. +You are responsible for your own computer! If you are unable to install software on your personal computing environment, it is up to you (not us!) to come up with a solution. We are only responsible for the Linux Cluster in the department. If you are unable to come up with a solution, our solution will be to use the cluster
  
-**If you bring a desktop computer into the department** you can plug it into the wall and register it through netreg.nmsu.edu. This will give your desktop a dynamic (DHCP) IP. This is usually fine. However, there are cases in which a static IP is preferred. If this is the case, you must notify Zach E. or Jon H. (via issues at astronomy.nmsu.edu) so that they can contact ICT to set your machine up with a static IP. +**If you bring a desktop computer into the department** you can plug it into the wall and register it through netreg.nmsu.edu. This will give your desktop a dynamic (DHCP) IP. This is usually fine. However, there are cases in which a static IP is preferred. If this is the case, you must notify Zach E. or Jon H. so that they can contact ICT to set your machine up with a static IP. 
introduction.1646928894.txt.gz · Last modified: 2022/03/10 16:14 by astroadmin

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